5 Ways that Great Leaders Communicate
Great leaders have non-negotiable values and they surround themselves with people who share those values. At Service Express one of our non-negotiable values for leaders is to be great communicators. An organization’s capacity to achieve great results is proportional...
Great Leaders are in the People Business
In the past I have blogged about how performance measurement aids in creating high-performance cultures. But performance measurement should never eclipse an organization’s most powerful asset- people. Metrics and measures have a funny way of pushing their way...
7 Ways to Fail as a Leader as Demonstrated by Many Politicians
If there’s one thing that a majority of us can agree on, it’s not that one political party or another has failed us, but that too many politicians have failed to live up to their role as leaders. It’s evident in their unwillingness to simply do their...
The Difference Between a Leader and a Manager
Here’s an update of one of my most popular posts, The Difference Between a Leader and a Manager. Recently, on Twitter, I got into a disagreement with someone on the difference between the role of a manager and the role of a leader. Those who know me, know that...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
