Embrace the Suck

United States Navy SEALS know better than most that the human body can endure an incredible amount of stress under the harshest conditions. For SEALS, this lesson is hammered in during “Hell Week,” also known as The Suck. The Suck is 5 days of constant motion, no...
5 Ways that Great Leaders Communicate

5 Ways that Great Leaders Communicate

Great leaders have non-negotiable values and they surround themselves with people who share those values.  At Service Express one of our non-negotiable values for leaders is to be great communicators. An organization’s capacity to achieve great results is proportional...
Great Leaders are in the People Business

Great Leaders are in the People Business

In the past I have blogged about how performance measurement aids in creating high-performance cultures. But performance measurement should never eclipse an organization’s most powerful asset- people. Metrics and measures have a funny way of pushing their way...