Career Conversations
Career Conversations: Internships at Service Express
An internship at Service Express offers real projects, experience working in a team environment, resume workshops and so much more. This program allows students to gain exposure in their areas of...
Career Conversations: Our Recruiting Process & Why It’s So Detailed
Finding the right people to join our team is essential to our culture -- that’s why our six-step interview and selection process is extensive. Our experience has shown how critical hiring is, and that’s why we don’t cut corners when it comes to our recruiting...
Career Conversations: Job Searching in 2020
Searching for a new opportunity looks different than it did over six months ago. In our latest video with Service Express Director of Talent Acquisition, we highlight the main priorities that have been brought to light...
Leadership Is a Behavior
"Leadership is not a position, it's a behavior!" This is a quote I saw on Twitter by Rich Diviney. It's a good reminder for those of us in leadership or those who want to be. Too often, when I ask people why they want to be in leadership, they talk about how...
What’s Your Persona?
What’s your persona when you’re in a meeting? Beyoncé is famous for going into a diva persona before she takes the stage. She’s shy and introverted and says she’d never be able to perform the way she does if she didn’t go into this other personality she created. She...
Verbalize Your Thoughts Before Sharing
Verbalize your thoughts before you share them with others. Are you ever in a situation where you're trying to explain a thought or idea, and right in the middle, you think to yourself, "this doesn't actually sound like a great idea." This...
Find Yourself a Sparring Partner
Find yourself some sparring partners! Not the kind like in Rocky or the one in the boxing ring, not the sparring partner you go at in that way. Find someone who will come into your office or conference room and help you to think about and strategize...
Clarity is a Trap
"Clarity is a trap." These are words recently spoken by Service Express’ Senior Human Resources Director in the UK, Kim Randers, and they really resonated with me. In my last blog, Chaos Creates Clarity, I talked about how through chaos comes...
Chaos Creates Clarity
Recently I was watching a documentary on Steven Spielberg. It was interesting as it went through all the movies he's made. It sounded like things were a bit out of control at times. They described one movie where some challenges came up unexpectedly, and Spielberg...
Reverse Role Models
What can you learn from observing people or companies you don’t want to be like? I’ve experienced a number of reverse role models, especially early in my career, and have learned many lessons on what NOT to do! Before Service Express, I worked...
Thinking Strategically vs. Tactically
Leaders, it's early February; hopefully, you've done your goal setting. You should be doing vision talks with your team members and thinking about where you're going in 2023 and beyond. Now it's time to set back, gut-check your goals, and ask...
A Leader’s Most Powerful Words
"I don't know" are three of the most powerful words a leader can say. Last week, I was talking through an issue with one of my executives. We weren't exactly on the same page, and I was trying to explain my point of view, but I wasn't doing a great...
Confrontation is Healthy
Confrontation is good; it reduces stress! Wait a minute, how could confrontation reduce stress? Usually, we think of it as a cause of stress, but how often have you laid awake at night or woken up at night thinking about things that bother you? It could be something...