Career Conversations
Winning the Battle in Your Head
We all struggle with self-doubt, but it's a battle in our heads that we must win. Tune in to hear some tips to address it.
Taking the First Steps
When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps.
Finding a Champion
Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.
Connect With Interesting People
Get in front of interesting people. One of our key tenets at Service Express is to connect our team with the outside world. This means meeting people who are doing the kinds of things we aspire to do. Whether it’s exploring other companies, discovering new...
New Year, New Goals
Happy New Year, everyone, and welcome to 2025! In my last blog, Time to Reflect, we talked about using the slower period between Christmas and the new year to reflect on the past year. Look back at what worked, what you accomplished, what didn't work and...
Time to Reflect
Here we are—the day after Christmas. I hope everyone who celebrates had a wonderful holiday and enjoyed some time off. If you're still taking additional time off, I hope you're making the most of it. Whether you're relaxing or already back in the office, here's...
Mistakes Fuel Growth
"Failing forward" is a term we've used for years at Service Express. It's based on John Maxwell's book of the same name. It's all about learning from mistakes and embracing them rather than fearing them. In a recent blog, A Bad Day for the Ego Is A Good...
Walk to Reset
Let's talk about walking. Sahil Bloom said a lot of problems in life are solved by going for a walk. Are you stuck? Go for a walk. Are you tired? Go for a walk. Are you stressed? Go for a walk. Are you anxious? Go for a walk. Are you frustrated? Go for a walk. Many...
Next Steps Drive Post-Meeting Success
Recently, I saw an interesting LinkedIn post from my friend and colleague Joe Terry, CEO of Culture Partners. Joe shared that the fastest sales cycles involve the seller spending 53% more time discussing the next steps during the first two calls. He also noted that...
Pause & Practice Gratitude
Recently, I was on a CEO retreat in Montana. We were hiking through the beautiful country, walking along a river with mountains in the background; it was incredibly picturesque. While we hiked, I talked with another CEO about business, life, and the importance of...
How Do You Process Information?
For some people, thinking is doing. For others, doing is thinking. This came directly from one of my executive strategy meetings. I fall into the latter category; I think while I'm doing. I process while I'm speaking. I process while I'm taking action. By doing,...
Growth Isn’t Easy
If you signed up to get better, you didn’t sign up for it to be easy. This is the essence of a tweet I saw from Kevin DeShazo, a leadership consultant, who described it perfectly. He said, “Adversity is part of the path. Hard days are part of the path. Obstacles are...
Value Ambiguity
As you grow and evolve in your leadership journey, I want to talk about the importance of having a high tolerance for ambiguity. It's crucial, especially when you're at a higher level of leadership. You can't wait until you have all the exact answers before you act or...
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
