How to Become a Leader and Not Just a Boss

by | Jul 6, 2017 | Leadership, Video

“When you accept a leadership role, you take on extra responsibility for your actions toward others.” ― Kelley Armstrong

New leaders have a lot to learn, including navigating around common mistakes and challenges. One of the most critical missteps a new leader can make is telling a team that this is “how it’s going to be” and issuing demands for change. That’s what a “boss” does, not a leader. Learn more about my philosophies on becoming a leader rather than a boss in my video blog of the week.

“What is the biggest obstacle in your way?” Start building dialogue and trust with this question and immediately begin working on removing those obstacles. You will prove to your team that you are working for their success and establish your credibility as a leader.


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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.