by ronalvesteffer | Sep 8, 2022 | Leadership
Here we are after Labor Day, which means it’s football season! College football just kicked off this weekend (Go Blue!), and now we’re getting ready for the NFL season. In the spirit of football season, I want to talk about communication. There are...
by ronalvesteffer | Sep 1, 2022 | Leadership
Good times or tough times; which ones do we remember most? I came across a Theodore Roosevelt quote, “Never throughout history has a man who lived a life of ease left a name worth remembering.” This idea got me thinking about my recent visit with Service Express’...
by ronalvesteffer | Aug 25, 2022 | Leadership
Leaders, we can’t be afraid to be wrong! What does it look like when we’re scared to make mistakes and be wrong? It starts with only sharing the positive news with our teams. That’s a big mistake, which I learned early in my career when I did...
by ronalvesteffer | Aug 18, 2022 | Leadership
Complexity and jargon, while frustrating to listen to, they’re great truth-tellers! Why do I say that? I recently saw a Tweet by Sahil Bloom talking about complexity and jargon. He said, “If you can’t explain it to a 5-year-old, you don’t really understand it.” ...
by ronalvesteffer | Aug 11, 2022 | Leadership
“Everybody’s got to eat” is a fun phrase from a conversation I had with one of our key customers and partners. We were talking about partnerships and customer relationships, all in the realm of being fair to everybody. Partnerships...
by ronalvesteffer | Aug 4, 2022 | Leadership
As you may have noticed during my brief hiatus, I shared some of my most highly reviewed blogs throughout July. During this time, I traveled to Europe with my family, enjoyed summer in Michigan and spent time away to refresh. Now it’s August, we’re back, and...