Discomfort Builds Confidence
“I want you confident and uncomfortable!” These are words I heard from Duke basketball coach Jon Scheyer. His team had just made a deep run in the tournament this past March and April, making it to the Final Four. That quote really stood out to me. As...
Activity-Focused vs. Outcome-Focused
Are you activity-focused or outcome-focused? There’s a big difference between the two. Being activity-focused can mean you’re working really hard and doing a lot. But are you actually getting results? Or are you just spinning your wheels? ...
What’s Your Leadership Legacy?
I have two questions for you today: How do you want to be remembered as a leader? Think about that. What’s your legacy? How do you want the people who worked for you to remember you? Are you leading that way right now? That’s an eye-opening question...
Ask Obvious Questions
This advice is for both leaders and non-leaders: Don’t be afraid to ask the obvious question in a meeting. Don’t assume it’s too basic or everyone else already knows the answer. Chances are, other people are wondering the same thing—they’re just not willing to ask. ...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
