Invest Before You Expect
Your investment level should determine your expectation level. I think this applies to so many things, both in personal life and in professional life. Recently, I completed an eight-mile run around Mackinac Island for the first time in 15 years. I used to...
Tell Me What I’m Missing
I saw a great Tweet by David Allen, sharing excellent advice he once received: “Don’t tell me what to do. Tell me what I’m missing.” This is fantastic advice for leaders working with their teams. Often, we talk about not just giving out answers. When your team...
Obstacles Hold Opportunity
“You either see the obstacle or the opportunity.” That was a Tweet from Kevin DeShazo that really resonated with me. Perspective is a superpower, and a choice. At Service Express, I often say, “Run to the problems.” That’s how you build a...
Embrace the Recovery
Last week, I talked about The Power of Letting Go. This week, I want to talk about recovery. I watched the Billy Joel: And So It Goes documentary over the summer. It was a really interesting story. At one point, Billy Joel was eating at a restaurant and talking...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
