Career Conversations
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You Can Win & Have Balance
Can you win and have balance in your life? I think you can. Recently, I downloaded an audiobook called Winning by Tim Grover. Tim Grover is a former trainer for Michael Jordan, who some would say was the greatest basketball player of...
Make It Ugly First
Recently, I saw a “Make It Ugly First” sign in the background of a zoom call, and I loved it. This phrase is the essence of things that I have spoken about before, which I’ve referred to as progress...
Ramp Up Your Humanity
Culture or Performance? Both!! Don’t dumb down your performance expectations. Ramp up your humanity! This is a great philosophy that I'd never heard put this way. When you create a healthy work environment, employees will perform better, and the company will grow. A...
How to Have Difficult Conversations
This week, I’m looking back at one of my favorite blogs from this year. The topic of having difficult conversations generated a lot of positive discussions around Service Express. I understand these conversations can be uncomfortable, but they can help your people...
Benefits of Balance
As I discussed in a previous blog, “Be Intentional When Taking Time Off” it’s essential to prioritize time off – whether you feel like you can or should, but especially if you feel like you can't. Work-life balance is not only beneficial...
Leadership Tips for Growing Organizations
We’ve touched on an array of topics this year, but we are going to spend this month reiterating a few of my favorites. These topics include leadership, culture and growth. When you’re a part of a growing organization here are 3 tips I want you to be thinking about: ...
Driving Culture & Performance at Service Express
This week I shared my journey at Service Express with David Morris, the CEO and Founder of HiPER Solutions. Join us to hear how to maintain double-digit company growth with a performance-driven culture.
Freedom to Fail
The other night, I talked with friends about what it was like growing in the 70s and 80s. Without mobile devices, we weren’t constantly in touch with everybody, and we weren’t always accessible to our parents. We had the freedom to fail and could avoid consequences...
Winning the Battle in Your Head
We all struggle with self-doubt, but it's a battle in our heads that we must win. Tune in to hear some tips to address it.
Taking the First Steps
When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps.
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
