As a leader, it is easy to forget that you have much more background knowledge on initiatives that you have to roll out. You are often privy to strategy meetings and other contextual information that...
In the past I have blogged about how performance measurement aids in creating high-performance cultures. But performance measurement should never eclipse an organization’s most powerful asset...
“People don’t care how much you know until they know how much you care.” —John Maxwell This is one of the greatest pieces of leadership advice that I’ve ever heard and see play out. This is also the...
Every team has a key influencer—the person that the group looks to first when being introduced to change. That key influencer’s view generally sways the group to embrace the change or to resist it...
Welcome to 2018 everyone! The holidays are over and this is one of my favorite times of year. It’s a time to get back into the rhythm and discipline of doing good work and setting the...
As we head into the final days of 2017 and begin to plan for the new year ahead, here are 3 lists worth making to set yourself up for success in 2018. The Start Doing List If you want something...
Pastor TD Jakes has said: What you can’t stand is what you are called to do. On the other hand, what makes your leg shake can also be what you are called to do. The thing they have in common is...
Regardless of what organization or role you’re in, be your own “start up.” Invest in yourself and in your professional development. Be innovative in your role. Take ownership of...
Musician Bono said “My heroes are the ones who survived doing it wrong. Who made mistakes, but recovered from them.” I think that speaks volumes as to what truly defines success. It’s not people or...
I’m often asked what it takes to move up at Service Express. We’re always looking for “A Players.” They look different and bring a new perspectives. But “A...