Fix It Today. Solve It Forever.

Fix It Today. Solve It Forever.

As we closed 2023 and are into 2024, I’ve been focused on the mantra “Fix it today. Solve it forever.”    We’re all excited about the new year and new plans. But guess what I can guarantee? Not everything is going to go according to plan. You will face surprises and...
When to Step Up vs. Step Back  

When to Step Up vs. Step Back  

Opinions: everyone has one! It’s true, everyone does, but when is the right time to share your opinion?    I was recently in a training session with other leaders from Service Express. I was actively engaged and listening but intentionally not talking a lot, which is...
Move At Thoughtful Speed

Move At Thoughtful Speed

Here we are in January 2024; it’s time to hit the ground running! We’ve set goals; now let’s go hammer after them at thoughtful speed.    I just heard the term “thoughtful speed” from Service Express’ CFO, Julie Ausherman. It refers to being aware and...
Set Failure Goals 

Set Failure Goals 

It’s 2024; we’re looking ahead!    In my last blog, Overcoming Rejection Is A Superpower, I talked about setting the goal for rejections. The more you can put yourself out there and deal with rejection, the better opportunities will come. Handling...
Overcoming Rejection Is A Superpower  

Overcoming Rejection Is A Superpower  

Dealing with rejection is a superpower!    I recently had a conversation with someone interested in exploring new opportunities. We were brainstorming and strategizing different avenues that are out there, and as we were talking, I sensed some...
Define Your Key Words

Define Your Key Words

Words matter!    In my last blog I discussed How Do We Know When We’re There. How do you define “there”? It’s a word we all use, but it may mean different things to different people. “There” could look different to a...