Persistently Pitch Your Ideas 

Persistently Pitch Your Ideas 

Let’s talk about bringing up new ideas! How do you get people to listen to them, have your voice heard, and get people to take action?    As leaders, we often ask our people for ideas. When bringing something up, a common frustration is feeling...
Fix It Today. Solve It Forever.

Fix It Today. Solve It Forever.

As we closed 2023 and are into 2024, I’ve been focused on the mantra “Fix it today. Solve it forever.”    We’re all excited about the new year and new plans. But guess what I can guarantee? Not everything is going to go according to plan. You will face surprises and...
When to Step Up vs. Step Back  

When to Step Up vs. Step Back  

Opinions: everyone has one! It’s true, everyone does, but when is the right time to share your opinion?    I was recently in a training session with other leaders from Service Express. I was actively engaged and listening but intentionally not talking a lot, which is...
Move At Thoughtful Speed

Move At Thoughtful Speed

Here we are in January 2024; it’s time to hit the ground running! We’ve set goals; now let’s go hammer after them at thoughtful speed.    I just heard the term “thoughtful speed” from Service Express’ CFO, Julie Ausherman. It refers to being aware and...