Recently, on Twitter, I got into a disagreement with someone on the difference between the role of a manager and the role of a leader. Those who know me, know that I love disagreement. Agreeable disagreement causes us to examine our beliefs and it challenges us to make sure that we’re practicing what we preach.
I believe that there are very distinct differences between the role of a manager and the role of a leader. But the roles should not be in conflict with each other. Sustainable, high-performance organizations recognize that there is a symbiotic relationship between managers and leaders and they ensure that both are being utilized effectively.
I believe that we manage things (processes, procedures and outcomes) and we lead people (employees, customers and others).
Here are examples of differences that I’ve identified (I’d love to hear yours in the comment section below):
A manager focuses on process and procedure, a leader focuses on people.
A manager administrates. A leader envisions. Continue Reading…