5 Ways that Great Leaders Communicate

Great leaders have non-negotiable values and they surround themselves with people who share those values.  At Service Express one of our non-negotiable values for leaders is to be great communicators...

Never Quit

“When you get into a tight place and everything goes against you, till it seems as though you could not hang on a minute longer, never give up then, for it is just the place and time that the...

Leading with Clarity

In a previous blog, I wrote about the iceberg principle, and how that can play out when leaders are coaching employees up and when they must coach them out. Whenever a leader has a personnel issue...

Hire the Will, Teach the Skill

Hire the Will, Teach the Skill

It’s a phrase I often use with leaders at SEI, particularly when they’re recruiting for talent at our organization. Because SEI is a growing company with an exceptional culture...